Frequently Asked Questions (FAQ)

 

How far in advance do I need to place an order?

 

Custom cake orders that are on the simpler end of the spectrum require 1-2 weeks.

Custom cake orders that are more detailed and sculpted require 2-3 weeks

Wedding cakes require 3+ months. If your wedding is in May-September, book early as these are peak wedding months.

 

If you are ordering a custom celebration cake in wedding months, we recommend booking earlier than the above times to avoid disappointment.

 

How do you place an order?

 

Email us at contact@justcakesbc.com or use our website order form. Include:

  • The date you need the order
  • Desired serving size
  • Desired design or theme
  • Any picture inspiration you may have

 

We will send you a detailed pricing package that is priced by design complexity and serving size to give you a good base range of what you can expect your cake to cost.

 

How much do wedding cakes cost?

 

Every cake is a custm, and therefore has a custom price! There are many things that go into establishing the price of a cake. This can include, but is not limited to, design, size, delivery, set-up, what you are looking for, and so forth. Accurate quotes are given during consultations and/or detailed email session where we go over your special cake!

 

Do you provide cake tastings and consultations?

 

Yes, we do! We strongly recommend going through a tasting and consultation before finalizing your wedding cake. This allows us the chance to get to know one another and really get a sense of what your vision is for your cake! Tastings include 3 of our specialty flavors, as well as a formal consultation to talk about all of your cake details and specifications. After our consultation, a detailed overview will be emailed to you about your cake. Tastings are $40.00. If you end up booking with us, that $40 is applied to your final cake order.

 

How much do special occasion cakes cost?

 

As all cakes, it all depends on so many factors! In our pricing package you will find a good base range of pricing dependent on style/complexity as well as size.

 

Do you deliver?

 

We deliver all cakes 3 or more tiers in height. You can also request delivery for your custom cake – this does not guarantee delivery however. Delivery is priced based on location, kilometers, and availability.

 

Do you offer gluten free/nut free/dairy free/vegan items?

 

Yes, we can make eggless, gluten free, nut free, vegan cakes; however please keep in mind that the risk of cross contamination is still prevalent as we are not a certified gluten free/dairy free/allergen free bakery.

 

What is your payment policy?

 

We require a 50% non-refundable retainer to secure your booking. The remainder of your order is due 1 week before your event.

 

What is your cancellation policy?

 

Just Cakes Bakehsop understands that plans can change and we will gladly assist to the best of our ability in making changes to your order date and time when possible. However, with cancellations, Just Cakes Bakeshop reserves the right to retain the non-refundable deposit.

 

Is onsite parking available at JCB?

 

Yes, there is plenty of plaza parking!

 

Can I order bakeshop pastry case items (cookies, cupcakes, macarons, mousse cakes, etc.)

 

Yes, you can! Please email contact@justcakesbc.com with what you would like to order and order due date.

 

Do you have cakes available for pickup in your shop?

 

Yes, we have full 6” ready-to-go cakes on FRIDAY, SATURDAY, AND SUNDAY. These to go cakes are made fresh in the morning on these days and range in 6 different flavors. They are decorated simply, and you may add on a plaque with a cake greeting or message in store free of charge. The ready-to-go cakes are $50, are 6” in diameter, and feed 10-12 generously. We recommend leaving our cakes out at room temperature for 1-2 hours before serving so the cake and icing can soften up and be at optimal eating level!

 

Do you do faux cakes?

 

Yes, we do. Pricing is dependent heavily on design and size of the faux cake.

 

Do you put edible photos on cakes?

 

No, we do not. We do not offer edible printing services.

 

Do you do wedding/party favors?

 

Yes, we do. We have a variety of options to choose from, from chocolate chip cookies, macarons, and mini jars – and more. Email to inquire.